How do you view people in your organisation?  A valuable asset to be invested in and nurtured or a necessary cost to be minimised? 

The valuable asset viewpoint may be the most appropriate if you truly want to excel.  Your own people are the “engine room” of the organisation that will drive and sustain improvement in all aspects of your operations. 

This wealth of untapped talent is right under your nose, just waiting to be released!  Remember, with every pair of hand comes a free brain.  All that is needed are the right approaches to release the energy and creativity of every employee.

Almost everyone comes to work to do a good job.  Let’s just ask them how to do it better and what help they need to make it happen.